1. Data controller
The data controller responsible for the processing of personal data collected through the website www.manmori.com is:
MANMORI – Bernard Saligné
Lieu-dit Les Pinquettes
24240 Razac de Saussignac – France
E-mail: contact@manmori.com
Phone: +33 6 73 64 05 17
2. Personal data collected
When using the website and processing orders, MANMORI may collect the following information:
- first and last name;
- delivery and billing address;
- email address;
- telephone number;
- information relating to orders and purchased products;
- information required for payment processing and customer service management.
This information is collected only when necessary for order processing or when the user chooses to create a customer account.
3. Purpose of data processing
The collected data is used to:
- process and ship orders;
- ensure product delivery;
- issue mandatory commercial and accounting documents;
- communicate with customers regarding their orders;
- provide after-sales service;
- manage requests relating to users’ rights.
4. Legal basis for processing
The processing carried out by MANMORI is mainly based on:
- the performance of the sales contract when an order is placed;
- compliance with legal obligations, particularly accounting and tax obligations;
- the legitimate interest of the company in managing customer relations and improving its services.
5. Data recipients
Personal data is never sold or used for advertising purposes.
It may only be shared with service providers necessary for the operation of the service:
- website hosting provider: O2switch;
- payment services selected by the customer (including Stripe or PayPal);
- delivery companies responsible for shipping orders (Colissimo, UPS, FedEx depending on destination).
These service providers only use the data within the scope necessary to provide their services.
6. Data retention
Order-related data is retained for the period necessary to manage the commercial relationship and in accordance with applicable legal obligations, particularly accounting record retention requirements.
Customer account data may be deleted upon the user’s request.
7. Cookies
The website www.manmori.com only uses technical cookies that are necessary for its operation.
These cookies allow, in particular:
- shopping cart management;
- customer account login;
- maintaining the user session;
- proper functioning of the ordering process.
MANMORI does not use advertising cookies, marketing tracking cookies or third-party audience measurement tools.
8. Data security
MANMORI implements appropriate measures to protect personal data against loss, misuse or unauthorized access.
Online payments are processed through secure platforms using appropriate protection protocols.
9. Users’ rights
Under the General Data Protection Regulation (GDPR), users have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability where applicable.
To exercise these rights, please contact:
A request may require identity verification in order to prevent disclosure of information to an unauthorized person.
Users also have the right to lodge a complaint with the relevant data protection authority.
10. Updates to this privacy policy
MANMORI reserves the right to modify this privacy policy in order to comply with regulatory changes or changes in the operation of the website.